SAP HCM Application Maintenance Outsourcing

1. Three level
ranking of support model:

SUPPORT MODEL

BASIC

Proactively guarantees that the system fulfils current legislation.

SUPPORT MODEL

ADVANCED

For information, consultancy and implementation regarding potential areas for improvement, and developments in SAP HCM.

SUPPORT MODEL

USERS

The user will always have an expert consultant who speaks their language on the other end of the phone.

2. Integra CSC
(Shared Services Centre):
Integra has its own centre dedicated to SAP HCM support, with 13 years of experience, providing support to over 50 clients with a total of 50,000 payslips per month
3. Integra al día:
Integra plays a proactive role notifying clients of both legal changes and new functionalities released by SAP. Integra is a member of AUSAPE (Spanish Association of SAP Users) and ASUG Mexico (Mexican Association of SAP Users). In both organisations we actively participate in the Human Resources work group.

Subscribe to “Integra up-to-date” today. It’s free.